Technical support - FAQ

I didn't get a verification e-mail…what now?

First look in your inbox and SPAM folder. If the activation e-mail is not there, please check whether your spam filter is erasing suspected spam automatically. Then you can have the verification e-mail sent again.

Instructions for communicating with technical support

Please make sure that the problem is not with your computer and that it is related to our website.

If Windows or Outlook is crashing or not working, etc., then please do not write to us - this is not connected to our website and we do not respond to such messages, for understandable reasons.

Describe the problem in detail

Tell us what you are trying to do, or what information you are trying to add (text of the ad, etc.), what error message you are getting, exactly what the error is and what it causes - we will not react to complaints like "I can't submit my ad, what do I do now??", because they do not tell us anything about the nature of the problem.

Please be patient

Our websites are visited by tens of thousands of users daily, so it is very likely that our technical support employees are dealing with the problem of a user who wrote before you did and they will get to your request later - usually we can solve all requests by the following working day.

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